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Business systems and internal tools

A lot of businesses run on spreadsheets, chat threads and the one person who remembers how everything fits together. I turn that into software: one place for the data, clear steps for the work, and reports you don’t have to assemble by hand.

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What’s included

  • Internal tools and admin panels
  • Dashboards and reporting
  • Workflow and approval systems
  • Staff, partner and supplier portals
  • Inventory, orders and records management
  • Moving data out of spreadsheets and old systems

A good fit if

  • Important work lives in spreadsheets and chat threads
  • The same information gets typed into several places
  • You need numbers you can trust without assembling them by hand

How I approach it

I start by walking through how the work is done today, step by step, including the spreadsheets, forms and chat threads involved. Then I design one tool for the workflow that costs you the most time, with the roles and reports your team needs, and bring your existing data across. Other workflows can follow once the first one is working.

Related work

Web applications, Business systems 2026

Civic engagement platform

A product experiment I built end to end: one platform that gives each organization a public website and a private dashboard for working with the community it serves. It was designed around local public officials and is shown here with demo data.

Read the Civic engagement platform case study
The platform’s demo site on desktop and mobile. The desktop shows the Commitments page, with five commitments summarised by status. The phone shows the form residents use to report a local issue.
The problem
Local officials mostly talk to residents through social media. Plans get buried in the feed, questions scatter across comments and messages, and there’s no simple way to show what has actually been done. The data involved is sensitive too, so the platform had to protect residents by design, not by policy alone.
What I built
One platform that serves many organizations from a single codebase. Each gets a public site for its plans, projects, commitments, events and volunteers, and a private dashboard for its team. The privacy rules are part of how the data is stored, not just a policy page.
Outcome
Built and running end to end with demo data: public sites, the team dashboard and the privacy safeguards. It started as a product experiment and isn’t offered to clients. Its foundations (logins and roles, dashboards, inboxes, themes and custom domains) are ready to reuse in client portals and business systems.

Questions about business systems

Can you connect to the software we already use?

Often, yes. If your current tools have an API or a data export, I can work with them instead of replacing them. I check this early, during discovery.

Everything we have is in spreadsheets. Is that a problem?

No, it’s a common starting point. Spreadsheets show me how your business really works, and I can usually bring the data across into the new system.

Should we buy off-the-shelf software instead?

Sometimes, and I’ll tell you if a ready-made tool fits. Custom makes sense when your process is part of what sets you apart, when you’re paying for several tools that don’t talk to each other, or when your team spends hours working around software that almost fits.

Will we own the website or software?

Yes. Once the final payment is made, the site or app and its code are yours. Your domain, hosting and paid services are set up in your name from the start, so you’re never locked in. Third-party themes and plugins stay under their own licences.

Tell me what you’re working on

You don’t need a full brief. Send a few lines about what you want to build or fix, and I’ll reply with clear next steps, usually within a few working days.

Chart your projectWrite a longer brief